Reflection

One concept that particularly stuck with me from the first five modules is nonverbal communication. The idea of nonverbal communication was prominently discussed in the textbook chapter 3 Communicating Nonverbally, where it talked about the various channels and functions of nonverbal communication. I found this idea fascinating, and, in fact, it was something I had always sensed but now was being given words for. I knew that facial expressions, hand gestures, posture, and body language in general had meaningbut I had never really thought about it in terms of using these aspects of the human personality and human nature to deliberately convey meaning??. In my own words, I would now say that nonverbal communication represents the conveyance of messages without the use of words. It refers to all the ways a person can communicate meaning by use of the bodythe eyes, the hands, the face, the stance, the space between. It is a way of communicating and of interpreting. Basically, this concept was meaningful to me because I realized how much...

I feel that if one understands nonverbal communication, it can improve ones ability to interpret others' emotions and intentions. I think that if I learn this...…because of the fact that it promotes an open style of communication and leads to better understanding among people. It also just promotes a more general humility, which is good for boosting relationships at work and in my personal life, because it makes everything more authentic and less egocentric. For example, with a client I shared my experiences about a project and it helped establish good rapport with the client who appreciated my candor. Self-disclosure, therefore, is a good skill that can help in creating better connections all around and getting people to open up and feel safe around one, and want to be part of the team, whether a colleague or a…